. 📜 Terms and Conditions – Casa Balcones

🏡 About Casa Balcones Casa Balcones is a small, family-run rural guesthouse. Our goal is to provide a მშვიდ, safe and welcoming environment for all our guests.

📅 Reservation and Payment

• A reservation is confirmed once the corresponding payment has been received

• Prices include only the services specified on our website or booking platform

• Payment must be made according to the conditions indicated at the time of booking

⏰ Check-in and Check-out

• Check-in: from 15:00

• Check-out: until 11:00

• If you need a different time, please contact us in advance. Changes are subject to availability

❌ Cancellations

• Cancellation conditions are those in force at the time of booking

• In case of a no-show, the corresponding charge will be applied according to the booking conditions

👥 Registered Guests Only

• Only guests included in the reservation are allowed to access the property

• External visitors or unregistered companions are not permitted

• Casa Balcones is a family home, and this rule is essential to ensure safety and tranquillity

• Failure to comply may result in cancellation of the stay without refund

🔑 Use of the Facilities

• All facilities are for the exclusive use of registered guests

• Furniture, textiles and equipment must be used responsibly and with care

• Any damage must be reported and may be charged accordingly

🔇 Coexistence and Respect

• Guests must respect the rest and peace of others at all times

• Parties or disruptive activities are not allowed

• Appropriate behaviour is required in all common areas

🐾 Pets

• Pets are allowed only if previously authorised

• They must always be under the owner’s supervision

• Any damage or extra cleaning required will be the responsibility of the guest

🍽️ Breakfast

• A complimentary light breakfast is offered as a courtesy and includes coffee or tea and pastries

• If you would like a more substantial breakfast, it must be reserved in advance and has an additional cost of

• Breakfast is served during the indicated hours

• It takes place in the family kitchen-dining area, which is a shared space

• Outside breakfast hours, the kitchen remains closed for private use

🔒 Security

• Guests are responsible for closing doors and windows when leaving the house

• Casa Balcones is not responsible for lost, forgotten or stolen personal belongings

⚖️ Acceptance of the Conditions By making a reservation, guests confirm that they have read and accepted these Terms and Conditions as well as the House Rules.